NC Electronix Privacy Policy
This Privacy Policy (the “Policy”) describes how NC Electronix (“NC Electronix”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, www.ncelectronix.co.za (the “Site”), or interact with us in any other way.
1. Information We Collect
We collect several types of information when you use the Site or interact with us, including:
- Information you provide directly to us: This may include your name, email address, phone number, billing address, shipping address, and any other information you choose to provide when you contact us, place an order, create an account, or participate in a survey or promotion.
- Information collected automatically: When you visit the Site, we may automatically collect information about your device, browsing activity, and interaction with the Site. This information may include your IP address, browser type, operating system, referring URL, pages visited, and time spent on the Site. We may collect this information using cookies and other tracking technologies.
2. Use of Your Information
We may use your information for the following purposes:
- To process your orders and fulfill your requests
- To provide you with customer service and support
- To send you marketing and promotional communications (with your consent)
- To personalize your experience on the Site
- To improve the Site and our services
- To comply with the law
3. Sharing of Your Information
We may share your information with third-party service providers who help us operate the Site, fulfill orders, process payments, provide customer service, send marketing communications, and analyze data. These service providers are contractually obligated to keep your information confidential and secure.
We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process, or to protect the rights or safety of NC Electronix, our customers, or others.
4. Your Rights
You have certain rights with respect to your personal information under the Protection of Personal Information Act (POPI Act) of South Africa. These rights include:
- The right to access your personal information
- The right to rectify inaccurate information
- The right to object to the processing of your information
You can exercise these rights by contacting us at info@nc-electronix.co.za. We will respond to your requests within a reasonable timeframe.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect and store information about your use of the Site. Cookies are small data files that are placed on your device when you visit a website. They allow the website to remember your actions and preferences over time.
You can disable cookies in your browser settings. However, this may limit your ability to use certain features of the Site.
6. Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
7. Children’s Privacy
The Site is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at info@nc-electronix.co.za. We will take steps to remove the information from our systems.
8. Changes to this Policy
We may update this Policy from time to time. We will post any changes on the Site. We encourage you to review this Policy periodically to stay informed about how we are using your information.
9. Contact Us
If you have any questions about this Policy, please contact us at info@nc-electronix.co.za.
10. POPI Act Compliance
We are committed to complying with the POPI Act. If you have any concerns about our compliance with the POPI Act, you can contact the Information Regulator of South Africa.
This Privacy Policy is effective as of June 24, 2024.
